bc99's Culture of Responsible Gaming
Gaming is for entertainment — your personal safety and financial protection are our top priority. bc99 is committed to keeping you safe and informed at all times.
Our Commitment
Gaming at bc99 is not just about winning — it is a balanced and enjoyable experience. We believe responsible gaming is the foundation of healthy long-term entertainment.
Safe Environment
bc99 ensures every player can enjoy games in a secure and fair environment. Your account is protected with SSL encryption and fair play technology.
Deposit Limits
You can set your own daily, weekly, or monthly deposit limit. bc99 makes this feature available directly in your account settings to help you stay within your budget.
Time-Out Feature
Need a short break? Use the time-out feature to temporarily suspend gaming activity on your account for anywhere from 24 hours up to 30 days.
Self-Exclusion
If you feel gaming is getting out of control, use the self-exclusion option to block yourself from the platform for a set period or permanently.
Age Verification
bc99 strictly does not allow anyone under 21 to create an account or play. Age verification is mandatory at registration and may be repeated at any time.
24/7 Support
For any gaming concerns or issues, bc99's live chat support is available in Bengali seven days a week, twenty-four hours a day.
What Is Responsible Gaming?
Responsible gaming means treating gaming as a form of entertainment — not a way to make money. When you stay aware of your budget, your time, and your mental state while playing at bc99, gaming becomes an enjoyable experience.
No game — whether slots or cricket betting — can have its outcome fully predicted. So always keep this in mind: only wager money that, if lost, will not have a significant impact on your daily life. bc99 wants you to feel good at the end of every session.
Treating gaming as a profession or a source of income is not the right approach. It is entertainment, so enjoy it within your limits.
Remember: Winning and losing are both a normal part of gaming. Trying to recover losses by placing bigger bets after a loss usually makes the situation harder. Decide in advance the maximum amount you are willing to lose in any gaming session.
Healthy habits: Take regular breaks, play after getting enough sleep, and spend time on hobbies and with family outside of gaming. bc99 is an entertainment platform — not the center of your life.
Deposit Limits & Spending Control
The minimum deposit at bc99 is ৳500. Follow the steps below to manage your own budget.
Daily / Weekly / Monthly Limits
You can set a daily, weekly, or monthly deposit limit as you prefer. Once a limit is set, it takes effect immediately. Increasing a limit generally involves a waiting period — this protects you from making decisions in the heat of the moment.
- Never deposit beyond your monthly budget
- Lowering a limit is instant; increasing one takes effect gradually
- bKash, Nagad, Rocket, Upay or bank transfer — minimum ৳500 for all methods
Withdrawal & Balance Awareness
The minimum withdrawal is ৳500, and funds typically reach your account within 10 to 45 minutes. Regularly withdrawing a portion of your winnings is a good habit.
- Avoid immediately re-betting all your winnings after a win
- Withdrawals are typically completed within 10–45 minutes
- It is better not to leave unnecessary funds sitting in your account
Self-Exclusion & Time-Out
The courage to stop yourself is the most important step in responsible gaming.
Time-Out (Temporary Break)
If you feel you need a short break, you can temporarily suspend gaming activity for anywhere from 24 hours to 7 days or 30 days. No deposits or bets will be accepted during this period. Your account reactivates automatically once the time-out ends.
Self-Exclusion (Extended Break)
If you feel gaming is getting out of control, choose the self-exclusion option. It is possible to block your account for 3 months or permanently. During the exclusion, bc99 will not send you any marketing or promotional messages either. Contact support to start this process.
Important: Creating a new account while self-exclusion is active is a direct violation of bc99's rules. For your safety, bc99 has the right to detect such attempts and close the account.
Warning Signs of Problematic Gaming
If any of the signs below appear in your behaviour, they deserve attention. Awareness is the first step toward a solution.
- You keep placing larger bets to try to recover money you have lost
- You are unable to focus on family or work because of gaming
- You have tried to cut down or stop gaming but cannot
- You are using money meant for essential expenses (rent, food) on gaming
- You are hiding your gaming from people close to you
- You feel restless or irritable when you are not able to play
- You are playing with borrowed money or taking on debt to play
If two or more of the signs above appear regularly, talk to someone you trust or seek professional help. Gaming addiction is a health issue — it is not something to be ashamed of, and seeking help takes courage.
Contact bc99 Support
Live chat — immediate assistance in Bengali and English, 24 hours a day, 7 days a week
Email: [email protected]
Message support to request self-exclusion or for any responsible gaming related matter.
10 Tips for Healthy Gaming
Follow these simple habits to keep every session at bc99 enjoyable.
- Set a budget before you start playing and stick to it
- Take at least a 15-minute break every hour
- Avoid gaming when drinking or under stress
- Do not treat gaming as a way to earn a living
- Do not let the excitement of a win push you beyond your limits
- Do not play to try to win back money you have lost
- Prioritise spending time with family and friends
- Do not play before sleeping or when you are tired
- Use bc99's deposit limit feature regularly
- If you have any concerns about your gaming, contact support right away
Protecting Minors
bc99 strictly keeps those under 21 away from gaming. This is not just a rule — it is our ethical responsibility.
If there are children or teenagers in your household, make sure they cannot access your bc99 account. Use password protection on your computer or smartphone. Parental control software can also be used if needed.
If a minor attempts to open an account at bc99 or has already done so, notify support immediately — accounts of this kind are closed without delay.
Gaming at bc99 is strictly for those aged 21 and above. Age verification is mandatory.
Responsible Gaming FAQ
Find answers to the most frequently asked questions about responsible gaming here.
Play Responsibly, Enjoy the Fun
Every game at bc99 is for entertainment. Start today for a safe, balanced, and responsible gaming experience.